Certificate of Insurance
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What is a certificate of insurance?

A certificate of insurance (COI) form provides proof of insurance coverage. To acquire a COI, you must first buy a small business liability insurance policy. After the policy has been issued, most certificates of insurance are available online.

How long does it take to get a certificate of insurance (COI)?

Some companies take weeks to mail a certificate of insurance. That’s a big problem for a small business or a contractor who needs immediate proof of insurance coverage to sign a contract.

With Insureon, a leading online business insurance agency, most businesses receive an ACORD certificate of insurance within a couple of hours of starting a quote. Businesses in higher risk industries that are more difficult to insure can usually get their certificate within 48 hours.

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How to get a certificate of insurance

View video transcript.

Hey there! Yeah, up here in the corner. Good news: You've purchased your policy to protect your business! But that's only the beginning...

A licensed expert will email you a Certificate of Insurance the day you buy a policy. I'd do it, but, you know, I'm an animated talking head.

The certificate means peace of mind. And you can access it on the Insureon online customer portal where you can review policy info and all of your insurance documentation.

Need additional assistance? Or want to make changes? Yeah, no problem! Call toll free, or reach out to a dedicated account manager with questions about billing and claims.

We're with you now, and as you grow. Behind the scenes, but there when you need us. Insureon. Protection is peace of mind.

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Complete an online application

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Compare insurance quotes

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Purchase a policy and get your certificate

You can buy insurance and get a certificate of liability insurance (COI) with Insureon in three easy steps:

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Complete an online application for your business

Complete Insureon’s free online application, which asks for details about your business. It takes only a few minutes to complete. You’ll receive quotes from top-rated U.S. insurance companies when you finish the process.

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Compare quotes from top companies and choose a policy

Compare your quotes and choose a policy that provides sufficient protection and fulfills any requirements outlined by a commercial lease or client contract.

Small business owners can choose from many different types of business insurance to protect against different risks. For example, general liability insurance provides financial protection against accidents involving customers, while professional liability insurance pays for legal defense costs if a client sues over professional negligence or a mistake.

At this point, you can chat with a licensed Insureon agent to make sure you have the right coverage for your small business.

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Pay for your policy and download a certificate of insurance

Pay for your policy or sign up for a payment plan. After the policy is issued, you can download a certificate of insurance. This document proves that the certificate holder is insured and includes important details about your policy. The certificate will include:

  • Insurance provider
  • Type of coverage
  • Policy number
  • Policy limits
  • Any additional insureds (a client or partner may request this)
  • The policy’s expiration date and effective date

View a sample ACORD 25 form: ACORD certificate of liability insurance [PDF].

Need a certificate of insurance? Compare quotes from top-rated companies

How much does a certificate of insurance cost?

A certificate of insurance is free. Much like a receipt, the document is proof that the policyholder paid for the policy and has insurance.

The cost of the policy depends on the type of insurance, your policy limits, and business factors, such as revenue and number of employees. Read our small business insurance cost analysis for details about insurance costs.

When do I need a certificate of liability insurance?

You may need a certificate of liability insurance when you are looking to:

Sign a client contract

A client may request a certificate of insurance in the terms of a contract. It shows clients you have an effective risk management plan in the event of a lawsuit, which may give them financial protection against losses and damages.

Example: A computer repair business has a long-term contract with a local company. If a technician accidentally drops a client’s laptop during a repair, the computer repair company’s general liability policy covers the cost of replacing the broken laptop.

Sign a commercial lease

You may need a certificate of liability insurance to sign a lease for a new office, storefront, or other commercial space.

Example: Your accounting firm recently purchased commercial general liability insurance to fulfill the terms of its new commercial lease. A client trips on your new office’s front steps and sues to recoup medical bills from their bodily injury. This type of insurance policy protects you and your landlord from the costs of the lawsuit.

Work as a contractor

Businesses that hire contractors and subcontractors often want reassurance they will not be held responsible if someone working for them make a mistake. If the contractor has liability insurance, financial losses or damages that occur as a result of the contractor’s work are typically covered – without involving the business that hired the contractor.

Example: A construction company hires a contractor to install windows in an office. The completed windows don’t match the specifications outlined in the contract, resulting in thousands of dollars of overages. If the construction company required the contractor to obtain liability coverage, the cost of replacing the windows would be covered.

Attract new clients

Establishing a good business reputation is hard work, especially when you’re just starting out. Liability insurance shows potential clients that your business can withstand common accidents and lawsuits, which increases your dependability.

Example: An accountant who is new to the industry offers tax preparation services to a potential client. Because the accountant has professional liability insurance, the client knows that losses will be paid for up to the coverage limits if a mistake is made. The accountant gets the contract, even though his reputation is not established.

Business liability insurance does not cover:

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Property damage

A liability insurance policy won’t pay to repair or replace your business property. Commercial property insurance can cover the cost of business property that’s lost, stolen, or damaged. Small business owners can often combine this coverage with general liability insurance in a business owner's policy (BOP) for a discount.

Example: A frozen pipe bursts at a real estate agent’s office. Several computers are destroyed, and water damage has ruined the floor. Commercial property insurance helps cover the cost of replacing the destroyed computers and installing a new floor.

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Forced closure

Liability insurance doesn’t cover losses if your business must temporarily close due to events like storms or fires. For that, you’ll need business interruption insurance, which can pay for day-to-day operating expenses, lost revenue, and other costs. It’s often included in commercial property insurance.

Example: A fire destroys the kitchen at your restaurant. Business interruption insurance pays your employees’ wages, rent on the building, and your lost income until you are able to reopen.

Common questions about certificates of insurance

When does a certificate of insurance need to be updated?

A certificate of insurance outlines important details about your insurance coverage. When those details change, such as limits or endorsements, you may need an updated certificate. That's especially true if you need to present a COI to a client or landlord to prove you have sufficient coverage.

How do you read a certificate of insurance?

Most insurance companies use a standard form for certificates of insurance. That means once you can read one form, you should be able to read them all.

Check out our guide on how to read a certificate of insurance form for help on understanding each section of the form. We also have a glossary of terms used in business insurance, which may help you understand your certificate.

If you still need help, feel free to ask an agent.

What happens if a certificate of insurance fails to fulfill contract requirements?

If you don't have sufficient coverage for a contract or lease, you'll need to go back to your insurer and increase your policy limits. Once you have increased the limits to meet the requirements, ask your insurance company to reissue the certificate so you can prove you have adequate coverage.

Do you need more than one certificate of insurance?

Each certificate of insurance covers only one type of business insurance. That means you may need several certificates of insurance to fulfill requirements for different types of coverage, such as:

For example, a general contractor might need both general liability insurance and workers' compensation insurance in order to sign a contract. The contractor would need to present the client with two certificates of insurance, one for each policy, to secure the job.

Is it possible to get digital proof of insurance?

Yes. Insureon offers digital certificates through the online Customer Portal, in My Profile. A digital certificate offers the same proof of insurance as a physical copy of the certificate.

If you have any problems downloading a certificate, contact us to receive it via email.

Updated: May 2, 2024

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