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Our licensed experts can help answer your insurance questions

View video transcript.

[video: an animated header displays the Insureon logo]

KARI ALLEN, VP SALES, INSUREON: You know, we're the pioneer in the marketplace, we are the number one digital agency, we have our web content and information that we provide small business owners is amazing.

[video: an illustrated header displays the text: "1 million+ policies written"]

90% of customers don't understand the coverage they need, so they go to the internet looking for assistance, and that's when we come in to say "not only can we answer your questions, but we can offer a solution for you to compare coverages and get immediate quotes."

[video: illustrated footer displays the text: "Kari Allen, VP Sales"]

Once you've gone through that process, now you're introduced to a best-in-class sales team that's going to help you through any of those questions that you have, which will help you find the great coverage for your needs and to protect your business.

[video: an illustrated header displays the text: "Experts with decades of experience"]

Our producers are specialists in the small commercial market. They pride themselves in understanding all of the state specifics, they understand insurance company specifics, all the underwriting, they understand the true needs of the small commercial industries.

[video: an illustrated header displays the text: "Licensed in all 50 states"]

Whether it's contracting, whether it's lawn care, whether it's professional and business services, they pride themselves in understanding all of the industry verticals. Our digital agency has access to insurance companies that not all traditional agencies have, or digital agencies across the market.

[video: a number of animated logos display for a variety of insurance carriers, including The Hartford, Philadelphia Insurance Companies, AmTrust Insurance, Travelers Insurance, Acuity Insurance, Chubb Insurance, The Hanover Insurance Group, Hiscox Insurance, and Liberty Mutual Insurance.]

We have partnered with our top national carriers across the country to make sure that we can provide coverage in just about every scenario that we would run across for small businesses. Customers, the way that they want to interact, changes. And it's getting a little bit more involved every day, they want to be more involved in their decisions, but they also need to be understanding what the product is that they're purchasing.

Everything we do is on the cusp of making it with the customer's thoughts in mind. We were the pioneer in the tech sector. Our tech vertical we started back in 1997. This was something that we started in the industry, we are still the number one in industry in the agency sector. We have specialized producers who that's all they do all day long.

[video: an illustrated header displays the text: "Deep tech sector knowledge"]

They understand contracts, they understand coverages, the specific needs of the IT Tech sector; They understand exactly what coverages are need under every circumstance. Cybersecurity, obviously, and cyber losses are making huge headlines.

[video: an illustrated header displays the text: "61% of small businesses hacked" (as of 2021)]

Obviously, it's something that's not going to go away, and if anything, cybersecurity is going to become even more important as we move forward. I foresee this coverage exploding over the next five years, it's going to be just second nature that everybody's going to have to have it. If you have any sort of digital presence, you need cybersecurity coverage.

A certificate of insurance is really verification that you have the coverage that you need. It shows you that you have the liability coverage or workers' comp coverage that you need to secure a contract.

[video: an illustrated header displays the text: "Proof of insurance may be required"]

Without that, your ability to maybe secure those contracts could be in jeopardy. Think of it as a contractor: So, you are bidding on a contract job, and you want to secure that bid. If you don't have the correct insurance for general liability, you could lose that contract. People want to make sure that you're covered appropriately in case of loss.

[video: an illustrated header displays the text: "Dedicated client portal"]

As a small business client of our agency, you can go into to your own dedicated client portal and pull your certificate of insurance any day, and you can have it at your fingertips, print it out, and it will be exactly what you need to provide proof of insurance coverage.

[video: an animated header displays the Insureon logo]

Frequently Asked Questions

I submitted an application. Where can I find my quotes?

To review your quotes, log in to your account by clicking on the Log In link at the top of this page. If this is the first time you are logging in to your account, use the one-time, temporary password that was emailed to you during the application process. Note that it might take some time after you submit an application for quotes to appear for your review. You may also email or call an Insureon representative directly for more information. You can find contact information for your Insureon agent on the "Quotes" tab once you log in to your account.

How do I know if I have an account?

If you applied for quotes, you have an account with us. You should have received an email during the application process with your login name and temporary password. If you don’t see it in your inbox, check your spam folder. If you still don’t see it, you can reset your password on the login screen.

How do I reset my account password?

You can reset your password by clicking Log In at the top of this page and then clicking the Forgot Password? link under the blue login button. If you do not receive a password reset email in a few minutes, please check your spam folder. If you continue to experience password issues after taking these steps, contact us via email or give us a call.

I’m locked out of my account. What do I need to do?

The fastest way to unlock your account is to contact us via email or phone.

How can I update the address on my account?

You will need to contact your account manager to update the address on your account. You can find your account manager’s contact information on the "Quotes" tab after you log in to your account.

How do I get a certificate of insurance (also known as proof of insurance)?

Getting a certificate of insurance is easy. Just log in to your account using the Log In link at the top of this page, select the "Certificates" tab, then click the blue Request Certificate button to get started. You need to have an active policy to request a certificate. If your certificate request is urgent, call your account manager directly to expedite the process.

How do I make a payment to my insurance carrier after I purchase a policy?

After you purchase a policy, you will have the option to make one annual payment or regular installments throughout the year. The payment will be to your carrier – not Insureon. You can typically pay by credit card or by mailing a check, but the details depend on your carrier.

How do I cancel my policy?

You must contact your account manager directly to cancel your policy. Your account manager’s contact information is available in the "Quotes" tab after you log in.

Do you offer insurance to companies based outside the United States?

We currently do not offer insurance coverage for businesses based outside of the United States.