Professional Liability Insurance in Massachusetts
What kind of work do you do?
Business owner discussing order on phone.
Choose from the nation's best insurance providers
Logos of Insureon's business insurance carrier partners

Professional liability insurance in Massachusetts

Professional liability insurance, also called errors and omissions insurance (E&O), covers the cost of client lawsuits over unsatisfactory work. This insurance coverage is required for limited liability companies (LLCs) and limited liability partnerships (LLPs) in Massachusetts.

What is covered under professional liability insurance in Massachusetts?

Professional liability insurance covers the cost of lawsuits related to the quality of your work, including legal fees and settlements.

It covers the following types of client claims for many Massachusetts businesses:

  • Accusations of negligence, such as an architect who creates an unsafe building design.
  • Work mistakes and oversights, such as an accountant who makes a mathematical error or fails to include the right data in their work resulting in a financial loss to the client.
  • Inaccurate advice, such as an attorney who misinterprets a legal statute that results in a costly mistake.
  • Missed deadlines and undelivered services, such as a web designer who fails to build a website before a client’s busy season.
All limited liability companies and limited liability partnerships are required to carry professional liability coverage in Massachusetts. 

What are Massachusetts's professional liability insurance requirements?

Massachusetts law, from Boston to Cambridge, does not require most small business owners to have a professional liability insurance policy. However, all limited liability companies and limited liability partnerships are required to carry professional liability coverage in the state of Massachusetts.

In addition, you might need this coverage to sign a contract or to get a license in your field.

Healthcare professionals

Professional liability is referred to as medical malpractice insurance when it applies to doctors and other healthcare professionals, such as therapists. Massachusetts state law requires practicing physicians and surgeons to carry medical malpractice coverage.

Physicians and surgeons are required to carry a liability limit of $100,000 per-occurrence and $300,000 aggregate per year/policy period.

Massachusetts hospitals and health centers may require medical professionals, besides physicians, to carry malpractice coverage. It’s especially essential in a setting where a mistake could cause a bodily injury or worsen a medical condition.

Home inspectors

For home inspectors, professional liability coverage is often referred to as errors and omissions insurance. The state of Massachusetts requires home inspectors to carry errors and omissions coverage with a minimum aggregate limit of $250,000.

Attorneys

For lawyers, professional liability is also known as legal malpractice insurance. Massachusetts doesn’t require attorneys to carry legal malpractice insurance, but this insurance can provide crucial protection in the event of a lawsuit.

Real estate professionals

Massachusetts doesn’t require real estate agents to have E&O insurance, but clients may ask their agent to have this coverage and stipulate proof of insurance in business contracts.

Get professional liability insurance for your Massachusetts business

Who should carry professional liability insurance in Massachusetts?

Any business that provides a professional service or expert advice should carry professional liability coverage, as a client could sue if your service or advice causes accidental harm. Even an unwarranted lawsuit can be expensive between attorney’s fees, court costs, or a settlement.

Industries often at risk for professional liability claims include:

Technology professionals

IT consultants and other tech professionals are susceptible to lawsuits related to system downtime, data breaches, missed deadlines, and errors. They can bundle E&O insurance and cyber liability insurance into one policy—tech E&O—to protect against all of these risks.

Building design businesses

Those who work in building design, such as architects and engineers, are at risk of a lawsuit if a client accuses them of making a costly mistake. For example, a bridge could develop cracks over time, or a project could be delayed for months due to unforeseen circumstances.

Contractors and construction businesses

Construction and contracting professionals, such as carpenters and electricians, could face a client lawsuit over construction delays. They could also face accusations of negligence if the customer is dissatisfied with their work or must make expensive changes or repairs after a job is finished.

Insurance professionals

Insurance professionals, including agents and insurance brokers, deal with large amounts of financial data and at times have to use their best judgment in advising their clients. If a client doesn’t have enough coverage, or the right type of coverage, they might blame their agent or the insurance agency for failing to make sure they were protected.

Even if you’ve done nothing wrong, a disgruntled customer might file a lawsuit if your advice leads to a financial loss.

How much does professional liability insurance cost in Massachusetts?

View video transcript.

Get professional liability insurance to protect yourself from claims that you didn't deliver on a deadline, or made a costly mistake.

Some clients require you to have this policy. It can protect you from expensive lawsuits for only about 60 dollars per month.

Don't put your business at risk. Apply for your policy today!

Alert. Alert.

The average cost of professional liability insurance nationwide is $61 per month. In Massachusetts, the average cost is $64 per month.

The cost of professional liability coverage depends on several factors, such as:

  • Your type of business, industry, and similar risk factors
  • Coverage limits and deductible
  • Your business size and location
  • Business operations
  • Your claims history

How does professional liability insurance work in Massachusetts?

Professional liability insurance covers your legal defense costs if you’re sued over a mistake in your professional work.

Even if you’ve done nothing wrong, a legal battle can be expensive. In addition to your attorney’s hourly rate, you’ll likely be charged for administrative costs such as copying, filing, and travel expenses. You may also have to pay for expert witnesses to testify on your behalf, a court-ordered legal judgment, or a settlement to avoid trial.

Professional liability insurance covers all of the above, up to the coverage limits of your policy. The policy limits you choose should take into account how expensive it can be to fight a professional liability lawsuit. You also need to determine the amount of coverage required to obtain a contract or work in a certain field.

This policy can be very affordable for small, low-risk businesses. Contact an insurance agent if you need help choosing the right coverage limits or other options.

Are there any exclusions in professional liability insurance?

A professional liability policy covers a wide range of lawsuits, but it will not cover intentional harm you cause to others. Most insurance companies exclude:

  • The illegal violation of any law, regulation, or statute
  • Any services you provide under the name of another entity, such as a subsidiary business or organization not listed on your policy
  • Defamation, such as libel and slander
  • Discrimination

Does general liability insurance include professional liability coverage?

General liability insurance does not include professional liability coverage—they are both different types of business liability insurance. Commercial general liability covers common business risks and liability claims such as customer bodily injuries, customer property damage, and advertising injuries.

If a customer falls and suffers an injury at your workplace, it would be covered by your general liability policy, which would include your legal costs. If someone sues you over unsatisfactory work, it would be covered by your professional liability coverage.

Read more about general liability vs. professional liability insurance.

What other types of insurance should MA businesses consider?

General liability and professional liability are often the first two policies bought by small business owners. However, they are not the only coverage you might need.

Workers’ compensation insurance is required for Massachusetts businesses that have employees. Workers' comp covers medical costs and lost wages for work-related injuries and illnesses.

Commercial property insurance covers your business property, including your building. It’s often required to sign a commercial lease.

A business owner’s policy (BOP) combines general liability coverage and commercial property insurance. It's usually less expensive than buying each policy separately.

Commercial auto insurance is required in Massachusetts for all commercial vehicles. It covers the cost of an accident involving your business vehicle.

Cyber liability insurance covers the cost of dealing with a data breach or malicious software attack.

Employment practices liability insurance (EPLI) protects against lawsuit expenses related to claims of harassment, discrimination, and wrongful termination that professional liability typically won’t cover.

You may also like
Two people examine and sign a document.
Professional liability vs. errors and omissions insurance
Professional liability and errors and omissions insurance both protect businesses from expensive lawsuits caused by unsatisfactory work. The language used may differ by industry.

How do I get professional liability insurance for my Massachusetts small business?

Complete Insureon’s easy online application today to compare business insurance quotes from top-rated U.S. providers. Our licensed insurance agents can help answer any questions and provide advice. Once you find the right Massachusetts business insurance, you can begin coverage in less than 24 hours.

Updated: July 26, 2023
Find professional liability insurance quotes
Save money by comparing insurance quotes from trusted carriers.
EXPLORE ON INSUREON
How much does professional liability insurance cost?Business insurance for general contractors in MassachusettsHow do I start a professional liability insurance application?Professional liability insurance for the self-employed and independent contractorsWhat is a professional liability insurance certificate?Professional liability vs. malpractice insurance