False advertising insurance protects your business from lawsuits over claims of misrepresentation. General liability insurance includes coverage for advertising injuries and can help pay for your legal expenses if you’re sued for false advertising.
If you’re facing a lawsuit over false or misleading statements in your ads, personal and advertising injuries coverage, which is a component of a general liability insurance policy, would help with the legal costs.
Personal and advertising injuries are acts that violate the rights of a person or a business, including:
Misrepresenting your products or services is another form of advertising injury, so there’s a good chance your general liability insurance would help cover litigation fees and potential settlements.
Keep in mind that some general liability insurance policies may have exclusions, including intentional misrepresentation. If you’re creating ads that purposely contain false information, your insurance company may not cover a claim. You should always take time to review your policy to understand the specific advertising injury coverage it provides.
Although people often use the terms “misrepresentation” and “false advertising” interchangeably, they’re not the same. False advertising is just one bite of a bigger apple that’s known as misrepresentation in advertising.
False advertising is when an ad makes a direct, untrue statement, such as:
Misrepresentation is when an ad either has false claims, withholds key information, or sets unrealistic expectations through wording or imagery. This could look like:
If a wellness brand posted social media ads claiming that customers would lose 20 pounds in the first month of taking their new supplement, without any verified scientific proof to back up that claim, that would be false advertising.
But if those ads also showed before-and-after photos of a person who’d lost 20 pounds after taking the supplements and having weight-loss surgery, and they didn’t disclose those details, that would be misrepresentation. Either option could result in an expensive and lengthy class action suit.
Even if the accusations are unfounded, a false advertising lawsuit can be expensive, stressful, and time-consuming. General liability coverage will help pay your legal fees, court costs, and any settlements or judgments.
In addition to false advertising claims, your general liability insurance policy will also provide coverage for:
If you own a publishing company, advertising agency, or other type of media business, it’s important to know that advertising injuries are often excluded from your general liability insurance.
Purchasing media liability insurance, which is a type of professional liability insurance (also known as errors and omissions (E&O) insurance), will cover claims for:
If your small business uses marketing, advertising, or social media to promote your products or services, false advertising coverage is highly recommended. Especially if you:
It’s important to remember that commercial general liability (CGL) insurance coverage has two coverage limits, and each limit has an impact on your coverage. If your small business is more at risk for advertising injury claims, consider that when choosing your coverage limits.
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When it comes to advertising, the general rule of thumb is always to be honest. Of course, it can be more complicated than that, but there are measures you can take to ensure that the messaging you put out is accurate.
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