Human and Social Services Business Insurance
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Professional liability insurance for human and social services organizations

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Professional liability insurance

Professional liability insurance, also called errors and omissions insurance, protects small businesses against the costs of client lawsuits over unsatisfactory work.

Professional liability insurance provides financial protection for errors and oversights

An accusation of negligence or a simple mistake at your social services business could lead to a financially draining legal battle. When a client sues your organization, professional liability insurance can pay for court costs, judgments, and other legal expenses.

This policy offers liability coverage related to:

  • Allegations of negligence
  • Failure to provide promised services
  • Professional mistakes or oversights

Professional liability insurance is also called errors and omissions insurance (E&O) or malpractice insurance, depending on the industry.

Add professional liability coverage to your general liability insurance

Human and social services professionals can often add professional liability insurance to their general liability insurance or business owner's policy (BOP). This bundle often costs less than purchasing each policy separately.

General liability insurance provides financial protection against common accidents, like a client slipping at a senior center and breaking an arm. A BOP bundles general liability insurance with commercial property insurance to protect your equipment, furniture, and building if you own it.

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What coverage can professional liability insurance offer social services organizations?

Professional liability insurance can help pay your legal costs if a client sues over an alleged error, oversight, or negligence.

Allegations of poor advice or negligence

If you provide guidance or counseling, your business is highly susceptible to liability risks. For instance, if a worker offers advice to a client who goes on to harm someone, your organization could be blamed.

When facing a lawsuit, professional liability insurance can pay for court costs, attorney’s fees, judgments, and settlements.

Failure to provide promised services

When a client is dissatisfied with your work, there’s always the possibility of a lawsuit. For example, a foster care center could be taken to court for failing to provide adequate care for a child with special needs.

When your human or social services organization is accused of unfulfilled services, professional liability insurance can cover the cost of a lawsuit, including a settlement or court-ordered judgment.

Professional mistakes or oversights

A simple error can wreak havoc on a small organization. For example, if your group home skips a routine background check and a client is harmed, your business could face a massive lawsuit.

Professional liability insurance for social services businesses can help pay for legal fees, including the cost of hiring an attorney.

Other policies for human and social services professionals to consider

While professional liability insurance provides financial protection for work errors and oversights, it does not offer complete protection. Employee injuries and damage to your business property are a possibility at any workplace, among other risks. Other policies to consider include:

General liability insurance: This policy can cover expenses related to client injuries and property damage, such as a slip-and-fall injury at a senior center.

Business owner's policy: A BOP bundles general liability insurance with commercial property insurance, often at a lower rate than if the policies were purchased separately.

Directors and officers insurance: D&O for social services businesses protects board members and officers from legal expenses if they are sued for mismanagement of funds or other poor decisions.

Workers’ compensation insurance: Required in nearly every state for social services organizations with employees, workers’ comp covers medical costs for work-related injuries.

Commercial auto insurance: State laws usually require this policy for business-owned vehicles. It helps cover costs in accidents involving company vehicles, such as a van owned by a nursing home.

Get free quotes and buy a policy online with Insureon

Are you ready to safeguard your human or social services organization with professional liability insurance? Complete Insureon’s easy online application today. Once you find the right policy, you can begin coverage in less than 24 hours.

Updated: March 18, 2024
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