How the right to refuse service can impact your business
Is it legal to refuse service to potential customers? In some cases, yes. But make sure you read about the negative impact that refusing service can have on your business before making a decision.
Bad customer service stories and how to respond
Working with a variety of customers and clients on a regular basis is bound to result in snafus once in a while. The way you handle customer service mistakes may salvage the relationship. These...
Can you legally refuse to serve your customers?
In some cases, it is legally prohibited to refuse service to a customer. To avoid putting you and your business at risk, learn when you can and cannot turn away a would-be customer.
Errors & omissions insurance
6 customer service strategies to prevent liability lawsuits
Keeping your customers happy is crucial for the overall success of your business, and it could keep you out of court.
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