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Cyber Insurance

Protection from data breach & hacking incidents
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Cyber Liability Insurance

Cyber Liability Insurance helps businesses survive data breaches by paying for recovery expenses. For example, cyber insurance policies often pay for customer notification, credit monitoring, legal fees, and fines after a business has experienced a breach. 

Without coverage, these costs can be overwhelming. A report [PDF] from Internet security firm Kaspersky Labs claims the average cost of a small business data breach is $38,000. And while many small-business owners think they're not targets for hackers, the opposite is actually true. According to Property Casualty 360, 62 percent of all cyber attacks hit small- and mid-sized businesses.

Why are cybercriminals attracted to small businesses? First, they like to go where the money is, and many small-business owners…

  • Accept credit cards.
  • Store customer information.
  • Conduct business online or in the cloud.

On top of that, small-business owners are less likely to have a strong defense against hackers.

If these things are true for your business, you could face a data breach and all the costs that go with it. But with Cyber Liability coverage, you have the funds to recover, rebuild, and restore your customers' faith.

The average cost of a small business data breach is $38,000.

How Does Cyber Liability Insurance Work?

For many small businesses, Cyber Liability Insurance is available both as a standalone policy and as an add-on to a Business Owner's Policy.

The two major types of Cyber Liability Insurance are first-party and third-party. First-party coverage can help cover expenses when your network is hacked or your data is stolen.

Third-party coverage offers protection when a customer or partner sues you for allowing a data breach to happen (either because of something you did or failed to do). Depending on your needs, you may choose either or both types of coverage.


First-Party vs. Third-Party Cyber Liability Insurance

The type of data breach insurance you need depends on the work your business does. Below are key things to keep in mind when considering which type of Cyber Liability Insurance to buy.

First-party response may cover…

  • Legal and forensic services to determine whether a breach occurred and to assist with regulatory compliance.
  • Notification of affected customers and employees, including costs such as letter preparation and mailing.
  • Customer credit and fraud monitoring services.
  • Crisis management and public relations to educate your customers about the breach and rebuild your company's reputation.
  • Good faith advertising.
  • Business interruption expenses, such as costs for additional staff, rented or leased equipment, or use of third-party services.
  • Cyber extortion reimbursement for credible threats to introduce malicious code, to pharm and phish customer systems, or to corrupt your computer system.

Third-party defense and liability may cover…

  • Judgments, civil awards, or settlements you're legally obligated to pay after a data breach.
  • Electronic media liability, including infringement of copyright, domain name, trade name, service mark, or slogan on an intranet or Internet site.
  • Potential coverage for employee privacy liability as well as network security and privacy liability.


Who Needs Data Breach Insurance?

Many small-business owners may not think they need Cyber Liability coverage, but small businesses are vulnerable to security threats. You may want to have this protection if your business handles…

  • Customer payment, credit, or bank account information.
  • Medical information.
  • Social Security or driver's license numbers.
  • Customer names, email addresses, phone numbers, and addresses.

Retailers, healthcare organizations, and financial service providers (like accountants) are especially hot targets for breaches and attacks. But all it takes is one employee mistake, unauthorized access by a former employee or vendor, an unshredded document, a skilled hacker, or a stolen laptop to trigger a breach. It can happen to any business, so cyber insurance is a smart safeguard.

Free eBook Download

Retailers are a top target for hackers. Download the free eBook Data Breaches and Retail: A Guide for Small-Business Owners for tips on how to protect your shop.

Minimizing Your Cyber Liability Exposure

If your customers' sensitive information is compromised, there's a good chance they'll opt out of doing business with you in the future. Similarly, potential customers who hear about the security breach might be less likely to work with your firm. Cyber Liability Insurance can help you minimize the negative impact of a data breach by offering the resources you need to act quickly.

But it's best to think of your cyber insurance as a last line of defense. Be proactive and reduce the likelihood of a data breach before it happens.

  • Keep sensitive information on a "need to know" basis. Use passwords or physical locks to keep sensitive electronic data and physical files accessible only to those who need them to do their jobs.
  • Deploy extensive network security and firewalls. If you have remote employees, limit the use of portable technology and provide a virtual private network (VPN) connection for access to company computers.
  • Train employees on proper care and control of customer data. Ensure employees understand the sensitivity and liability related to customers' financial and personally identifiable information. Document processes and conduct regular training sessions as well as security audits to ensure compliance.

Cyber Liability Insurance: Further Reading

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